Shop / Information

All products offered on this website are produced in limited and numbered editions.
Images are for illustrative purposes only: slight variations may occur due to materials and artisanal manufacturing processes.

Prices and Payments

Prices are indicated in Euro and include VAT where applicable. Shipping costs are calculated at checkout.
Payments are accepted by credit card, direct bank transfer and other methods available at checkout.

Delivery / Shipping

Orders are processed within 2 business days after payment confirmation and shipped via tracked express courier.
Estimated delivery times:

  • 3-5 business days within Italy
  • 3-10 business days for international orders.

Return and Refunds

In accordance with EU law, customers have the right to withdraw from the purchase within 14 days of delivery by notifying their intention via email at “info@mzarchive.com”.
Returned products must be intact, unworn, and in their original packaging, with labels and seals still attached.
Return shipping costs are borne by the customer, except in the case of defective or incorrect products. Once the returned goods have been verified, the refund will be processed within 14 days using the same payment method used for the purchase.
Note: the right of withdrawal does not apply to customized or made-to-order items.

Warranty

Any defect or damage must be reported within 48 hours of delivery by writing to “info@mzarchive.com” and attaching photos. In such cases, a replacement or refund will be offered.

Orders Outside the EU – Taxes and Customs Duties

All shipments outside the European Union may be subject to duties and import charges, which vary depending on the destination country, the type of product, and its value. For countries outside the European Union, shipments will be made DDU (Delivery Duty Unpaid) and any duties must be paid by the customer to the courier upon delivery

Governing Law and Jurisdiction

These terms are governed by Italian law.
Any dispute shall be subject to the exclusive jurisdiction of the Court of the seller’s registered office in Verona, Italy.

MZ Archive s.r.l.
c.f. e p. iva: 05119380235
Via Belgio 22/A – 37135 – Verona – Italy
Tel: +39 045 501808